Emergency Repairs over the holiday period

Our office will be closing from 4PM on the 20th of December 2024 and reopen on the 6th of January 2025. If your home needs any emergency repairs over the holiday period, please contact one of our tradespeople below who will be able to assist you.

As the Christmas public holiday period fast approaches, we would like to thank you for your support in 2024 and thank you in advance for your patience over the holiday period.

Our office will be closed from 4pm Friday 20th December 2024 and re-opening Monday 6th January 2025.

For any urgent repairs during this period, please note the emergency maintenance procedures below:

Step 1. SMS your property manager on 0403 099 727 to report the maintenance issues (as well as sending an email as a back up).
Step 2. In an emergency, contact the below listed tradespeople for urgent repair assistance.

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Urgent repairs are:

Emergency maintenance preferred tradespeople:

PLUMBER

KNP Plumbing

0429 468 608

ELECTRICIAN

All Whitsunday Electrical

07 4858 1212

LOCKSMITH

DB Locksmiths

0419 343 900

CLEANING

O'Call Cleaning Services

0428 528 537

SMOKE ALARMS

Property Compliance Australia

1300 552 661

In Emergency Situations

If someone is in immediate danger, contact Triple Zero (000).

Queensland State Emergency Service can also be contacted on 132 500 for emergency assistance in relation to earthquake, flooding and storm damage.

Non urgent repairs

Non urgent maintenance can be emailed to your property manager and they will attend to it upon their return.

Note, that any urgent repair call outs that are deemed non urgent, you may be liable for the cost of.

Also note, that if your property is brand new and under warranty, please refer to the builder's handover pack/manuals as well.

Emails and trust accounting will still be checked periodically. Anything non-urgent will be responded to upon our return. We would like to take this opportunity to thank you for a great year and wish you a wonderful festive season and all the best for the year ahead.